Vevolve offers a 7-day money-back guarantee on your initial membership fee of ₹249. If you are not satisfied with your membership experience within 7 days of joining, you can request a full refund of your membership fee.
1. 7-Day Money-Back Guarantee
2. Eligibility Criteria
To be eligible for a refund, you must:
- Submit your refund request within 7 days of joining
- Not have earned any commissions yet
- Not have generated any referrals
- Be in good standing with Vevolve
- Not have violated any Terms of Service
3. Refund Process
- Request Submission: Submit your refund request via your account dashboard or email to refunds@vevolve.com
- Verification: Our team will verify your eligibility within 2-3 business days
- Approval: Upon approval, the refund will be processed immediately
- Settlement: Refunds will be credited to your original payment method within 5-7 business days
4. Non-Refundable Items
The following are NOT eligible for refunds:
- Commissions earned from referrals
- Bonuses or promotional credits
- Memberships after the 7-day window
- Fees or charges for other services
- If you have violated the Terms of Service
5. Withdrawal Cancellations
If you request to cancel a withdrawal that has already been processed:
- Cancellations must be requested within 24 hours of withdrawal initiation
- A cancellation fee of 2% applies
- Funds will be returned to your wallet within 3-5 business days
6. Fraudulent Activity
Vevolve reserves the right to deny refunds if:
- Fraudulent activity is detected on your account
- Multiple refunds are requested (pattern of abuse)
- You have engaged in prohibited activities
- You have violated any community guidelines
7. Partial Refunds
In cases where you have earned minimal commissions but wish to withdraw:
| Scenario | Refund Amount |
|---|---|
| No commissions earned | Full ₹249 refund |
| ₹1-50 earned | ₹249 - (Actual earnings) |
| ₹50+ earned | No refund (Keep earnings) |
8. Processing Time
Refund processing times:
- Request Review: 2-3 business days
- Approval Notification: 1-2 business days
- Fund Settlement: 5-7 business days (after approval)
- Total Time: Up to 14 business days
Note: Business days exclude weekends and public holidays.
9. Account Closure
Upon refund approval, your account will be:
- Marked as closed
- Removed from the referral network
- Unable to generate future commissions
- Eligible for re-joining after 30 days
10. Contact Us
For refund requests or questions, contact:
Email: refunds@vevolve.com
Support Hours: Monday - Saturday, 10 AM - 6 PM IST
Address: Vevolve Inc., Digital Hub, Tech City, India